9. Why suddenly and I cannot load Cashpin in payment platform?

Try entering your account, if an error message, please immediately contact customer service or send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

If the problem persists, note the following:

  • Have you entered the Cashpin correctly? Always check the data you enter before clicking Add balance.
  • Do you still have your Cashpinsafe balance?